This privacy policy explains how CleanNest Services handles personal data when you use sitelanternsister.click, send an inquiry, or request move-in or move-out cleaning services. It is written for visitors, tenants moving home, property owners, and small property managers who contact us through the website or by other listed channels.
This section outlines how information handling, individual rights, and support channels are addressed within this notice.
Privacy data overview
We may process your name, email address, phone number if you provide it, your inquiry message, and information about the property and service scope. When you contact us or use the site, we may also process server request metadata and browser or device information needed for security and delivery.
We receive personal data when you submit a contact form, send an email, call us, or share details about access, timing, or the cleaning scope. Technical data is collected through your browser and device when you visit the website.
We use cookies for essential site operation and to remember privacy preferences. We do not confirm the use of analytics or marketing cookies.
You can manage cookies through your browser settings and, where available, through the site’s privacy preference tools. Essential cookies may still be needed for the website to work properly, and disabling them can affect basic functions.
We process personal data to respond to contact requests, prepare and confirm cleaning scopes, arrange appointments and access details, provide technical delivery of the website, and protect the site against misuse or security incidents. We may also use limited data to keep records needed for administration and legal compliance.
We may share data with operational partners that help us provide contact handling, technical hosting, or related support services. These recipients are expected to process data only as instructed and to keep it confidential where appropriate.
We may disclose personal data when required by law, to respond to lawful requests, or to protect the security and integrity of our website and services. We do not state that data is shared for advertising or analytics purposes.
You may have the right to know what data we hold, ask for corrections, request deletion, object to certain processing, or ask for restriction in specific situations. You can also raise concerns if you believe your data has been handled improperly.
To exercise a right, use one of the contact channels listed in this policy and describe your request clearly. We will review the request, ask for any information needed to confirm it, and respond within the time required by law.
Inquiry records, quote details, and service-related notes are kept for the period needed to manage the request, complete the service, and meet recordkeeping obligations. Technical logs are retained for a limited time for security and troubleshooting, then removed or anonymised when they are no longer needed.
If we make material changes, we will update this page and may use reasonable notice methods when appropriate. The version shown here is the one that applies from the date of publication.
Where the GDPR applies, we process personal data on a lawful basis and only for the purposes described in this policy. The relevant basis may depend on the way you contact us, request a quote, or use the website.
Where applicable, you may ask for access, correction, deletion, restriction, or objection, and you may also request data portability in some cases. If consent is used for a specific processing activity, you may withdraw it for the future.
